Free Online Course on Working Supportively With Refugees: Principles, Skills and Perspectives

Free Online Course on Working Supportively With Refugees Principles, Skills and Perspectives
Certificate fee scholarship is available for this course.

Institution: University of Glasgow
Start Date: August 20, 2018

Explore interdisciplinary approaches to working with refugees through this free online course named “Working Supportively With Refugees: Principles, Skills, and Perspectives”. The course is open to all and will be of particular interest to those working with refugees in any capacity.

In this course, you will learn how the principles of psychological well-being, communication and interpretation can benefit your work with refugees. This course acknowledges that skills requirements are changing rapidly and offers training for those working in this area. The course will begin on August 20, 2018.

Course Summary

  • Duration: 3 weeks
  • Commitment: 4 hours
  • Subject: Law
  • Institution: University of Glasgow
  • Languages: English
  • Price: Free
  • Session: August 20, 2018
  • Requirement:  None
  • Certificate Available: Yes

Who Developed the Course

Founded in 1451, the University of Glasgow is the fourth oldest university in the English-speaking world. It is a member of the prestigious Russell Group of leading UK research universities.

Target Audience

  • The course is open to all and will be of particular interest to those working with refugees in any capacity.
  • It is aimed particularly, but not exclusively, at interpreters, NGO practitioners, volunteers, refugees, researchers, and students.
  • There are no prior requirements to join this course.

Where Could This Lead You

After completing this course, you can apply for jobs in the given fields:

Social Worker

Get Extra Benefits

Get a verified certificate to highlight the knowledge and skills you acquire ($59)

  • Official and approved-Get a certificate with the logo of the institution and the signature of a professor to show your achievements and increase your professional prospects
  • Easy to share-Add the certificate to your résumé or resume, or publish it directly on LinkedIn
  • Proven motivational measure-Give yourself an additional stimulus to complete the course

How to Join This Course

You can register yourself here.

Course Format

In this course, you will cover the following topics:

  • The basics of human migration, refugees, and legal framework
  • Cultural diversity and interethnic relations
  • Socialisation, conflict resolution, and social inclusion
  • Principles on psychological well-being and socio-emotional health in refugee cases. Strategies for the mediator to support the target group and their own self-care
  • Communication and interpreting in contexts of cultural mediation
  • The practice of cultural mediation in the reality of refugees

Learning Outcomes

By the end of the course, you’ll be able to:

  • Discuss the legal, social and cultural grounding for the refugee’s integration in different European countries
  • Reflect critically on the process of intercultural communication and interpretation, in the reality of and in the work with refugees
  • Evaluate the idea of social integration, assessing ways in which cultural mediators could offer adequate support to refugees, asylum seekers, and migrants
  • Demonstrate awareness of the principles of psychological well-being and socio-emotional health of refugees
  • Assess strategies for mediators to support refugees and attend to their own self-care
  • Explore the skills needed to work with refugees including group management, intercultural communication, and conflict negotiation

Who Will You Learn With?

  • Marta Moskal: Research fellow at the University of Glasgow, School of Education
  • Giovanna Fassetta: Lecturer in Intercultural Literacies and Languages in Education at the University of Glasgow
  • Jamie Spurway: Diversity trainer and currently work with Glasgow University


  • Importance of Course: This course will help you to understand who refugees are and how you can support their integration in the receiving countries.
  • Importance of Certificate: By the Certificate of Achievement you will be able to prove your success when applying for jobs or courses. You can display it on your LinkedIn or CV.

Detailed Information

For more information about the course, you may visit the Website.

Apply Now


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